Refund policy

We do not accept returns, exchanges, or offer refunds once an order has been placed.

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at [your email] with your order number and photos of the issue. We will review each case and work to resolve it appropriately.

Order Accuracy
Please ensure all order details, including shipping address and product selection, are correct at checkout. We are unable to make changes once an order has been processed.

Contact
For any questions, please reach out to contact@essenzialisicily.com